Privacy policy

Joseph Moore Properties Limited is committed to protecting and respecting your privacy online. Please read the following privacy policy to understand how your personal information will be treated.

See our Terms and Conditions.

What personally identifiable information does Joseph Moore Properties Limited collect?

We may collect the following information about you:

  • Information that you provide by filling in forms on our site. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site.
  • Details of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise) and the resources that you access.

What cookies does Joseph Moore Properties Limited use?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if cookies are disabled, and so in order to enjoy the Joseph Moore Properties Limited site to the full, we recommend that you leave them switched on.

The list below explains the cookies we use and why.

  • Google Analytics These cookies are used to collect information about how visitors use our site. We use this information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google.
  • YouTube Videos This cookie helps track the number of views for a particular video. The cookie will track user preferences and serve up related content or adverts within an embedded YouTube video. Click here for an overview of the privacy and interest based ads set within Youtube videos
  • Social media plug ins Plugins – such as the Facebook ‘like’ and Twitter ‘re-tweet’ buttons use cookies to track users, for example, (but not limited to), to tracking the number of ‘likes’ or ‘re-tweets’ for a particular page.

How does Joseph Moore Properties Limited use your information?

Joseph Moore Properties Limited uses the information we collect about you to help us understand more about how our site is used and to be able to provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

Who is collecting information?

When you provide personal information to the Joseph Moore Properties Limited website, you are sharing that information with Joseph Moore Properties Limited alone unless stated otherwise. For example, when you are using our secure online payment pages you are going through to PayPal. It is clear on the donation page when you are going through to the PayPal site.

With whom does Joseph Moore Properties Limited share your information?

Joseph Moore Properties Limited will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. Information submitted to us is only available to employees managing this information for purposes of sending you emails based on your request for information. When you are using our secure online donation pages you are going through to a partner company and the information you give such as your credit card number and contact information is provided so that the transaction can take place.

How does Joseph Moore Properties Limited protect your personal information?

Joseph Moore Properties Limited is committed to taking reasonable steps to protect the personally identifiable information that you provide to us. We use security measures to protect against the loss, misuse and alteration of data used by our system. Data Protection Act, 2012 seeks to safeguard individual’s rights related to the gathering, storing, processing and transferring of their personal data held by others. Joseph Moore Properties Limited understands and complies with its obligations under the Data Protection Act, 2012 and in particular takes steps to ensure that adequate arrangements are made to ensure the security, confidentiality and accuracy of data.

Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. As a result, while we strive to protect your personal information, Joseph Moore Properties Limited cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we use our best efforts to ensure its security on our systems.
Why did you receive an email from Joseph Moore Properties Limited?
If you received a mailing from us, your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (‘opt-in’), or you have registered or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

What is Joseph Moore Properties Limited’s policy on allowing you to update your email subscription preferences?

We are working on ways to make it easier for you to review and update your email preferences. In the meantime, if you change email address or wish to change which e-bulletins you receive, please email us at contactus@josephmooreproperties.com

How can you stop receiving emails from Joseph Moore Properties Limited?

At the end of each email we send you can click on the unsubscribe button. This will automatically remove you from the mailing list. Alternatively, send an email to contactus@josephmooreproperties.com with the subject line ‘unsubscribe’.

 

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Terms and conditions

This page sets out the terms and conditions on which you may make use of our website (http://josephmooreproperties.com). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them.

See also our privacy policy.

Information about us

josephmooreproperties.com is a site operated by Joseph Moore Properties Limited, (registered company  Number: ………………………….). Our headquarters are at No. 44 Kinshasa Street, East Legon, Accra. Ghana.

Copyright

All website design, text, graphics and the selection and arrangement of them are Copyright of Joseph Moore Properties Limited. Photos are the copyright of Joseph Moore Properties Limited. All rights are reserved. No part of this website or the content on it may be reproduced, stored or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise, without full attribution. Joseph Moore Properties Limited welcomes and encourages the use and dissemination of the material included in our publications. Some material on the site is not ours and is reproduced with the permission of the owner. To reproduce this material you will need to seek permission from the copyright holder/s (as indicated in the document or photo).

Trade Marks

All trading names, brand names, products and service names and titles and copyrights used in the website are trademarks, trade names and service marks or copyrights of their respective holders. No permission is given by us for their use by any person other than such holders and such use may constitute an infringement of the holders’ rights.

Restricted use of website content

Permission is granted to electronically copy or print portions of this website for your own personal, non-commercial use. Any other use of materials on this site without our prior written consent is strictly prohibited.

We are the owner of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not modify paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining permission to do so from us.

Links to third party websites

Certain links on the website may lead to other websites which are not under our control. The use of third party websites is entirely at your own risk and we accept no liability for the content of any linked site or any link contained in a linked site. Links provided on the website are provided to you only as a convenience and the inclusion of any link does not imply reliability and endorsement by us of the content of any third party’s website.

Linking to the josephmooreproperties site

You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Social media integration

We take no responsibility for the content of any postings by third parties, for example, tweets brought in via our Twitter feed.

Communications via the website

Where you are given the facility to enter information on to, or communicate via, the website you agree to use the website for lawful and civil purposes only and that you will not (nor allow others to):

  • post any material which is offensive, racist, abusive, indecent, defamatory, obscene or menacing;
  • impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any one or any entity;
  • post any statements which are intentionally false or misleading;
  • post any material which you do not have the right to transmit; or
  • post or transmit any advertising, promotional materials or other forms of solicitation.
  • You agree to fully and effectively indemnify us and keep us fully and effectively indemnified from and against all costs, claims, liability, expenses (including legal expenses), damages and losses incurred by us as a result of a breach by you of the provisions contained in this clause, whether arising under tort, statute or otherwise.

Website acceptable use policy

This acceptable use policy sets out the terms between you and us under which you may access our website. This acceptable use policy applies to all users of our site. Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use above.

  • You may not use our site:
  • In any way that breaches any applicable local, national or international law or regulation;
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • For the purpose of harming or attempting to harm minors in any way;
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use detailed above;
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Disclaimer

We do not warrant that the website will be available at all times or that it is virus or error free. Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. You are therefore recommended to take all appropriate safeguards before downloading information or images from the website.

The Website is for information purposes only and is provided on an “as is” basis. We accept no liability for the accuracy, completeness, currency or truth (save for fraudulent representations) of any of the information contained in the website or for any reliance placed by any person on such information (including but not limited to any prices quoted) or for any reliance placed by any person on such information. Nothing contained on the website shall be deemed to be an offer by us to you or any other person.

Any advice given on this website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for legal or other professional advice on your specific requirements.

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

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About Joseph Moore Properties

1.0 INTRODUCTION
Joseph Moore Properties is a Ghanaian residential and commercial property specialist that prides itself on hard work and commitment to our clients. We provide top-notch property services such as buying, leasing, selling, managing, commercial sales of properties as well as assistance with property development. We also provide custom-made lifestyle concierge services.

At Joseph Moore Properties, we provide bespoke services for our clients because we believe every client has unique preferences and expectations. We assist the client at every stage of the property acquisition and management process. From the initial selection of a preferred property to the completion of the sale or tenancy, we work with and for the client until the end of the process. Even if a client is a doyen in the property business, Joseph Moore Properties pulls out all the stops to make sure the client makes the right selection.

Our unrivalled lifestyle concierge service has been designed to make the lives of our busy clients easier. We provide lifestyle management, home management and event management services, select domestic staffing, handymen services, personal errand running, car rentals and the like. We have insider knowledge on the best places for socializing, the best restaurants and hotels (we make reservations for our client as and when our client requires it). We also plan the perfect getaways and holidays for our clients. We treat those who sign on to our lifestyle concierge service as royalty and we are always at their beck and call.

1.1 Vision
Our vision is to become the first-rate Real Estate and Development Company in Africa, committed to exceeding our customer’s expectations.

1.2 Mission Statement
At Joseph Moore Properties we give our clients a bespoke real estate experience by providing unsurpassed professional services. We aspire to create maximum benefit and mutual satisfaction in a lifetime relationship with our clients. We give our clients a real value for their money.

1.3 Our Core Values
Honesty and Integrity: We always do what is right, fair, and ethical. Our reputation means everything to us and as such we are transparent in our business dealings.

Respect for people: At Joseph Moore Properties we believe in the Golden Rule that we should treat others the way we want to be treated; we respect not only our customers, but also the people we work with. We value each contribution and suggestion made by our workers, and we also respect suggestions made by clients.

Quality: We strive for professional excellence to the highest standards possible. We do not believe in mediocrity and so we always make sure we provide flawless services.
Innovation: We are always looking for new ways to improve upon our services. We encourage creativity, flexibility, and innovative approaches to our work.

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You should choose Joseph Moore Properties because

We provide you with excellent services and support.

We have an effective market analysis strategy that will successfully determine the best buyer for your property
We have the resources to help you with all your needs.

We strive to exceed the expectations of our customers (internally and externally) by anticipating, understanding and responding appropriately to their needs.

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How can Joseph Moore Properties help Tenants?

We keep tenants abreast of local market conditions to their advantage.

We gather in-depth detail on your home, schedule tours and point out the advantages and possible drawbacks of your property.

We negotiate a contract that considers your goals and leads to a successful closing.

We simplify your search if you’re looking for a specific place by helping you to define your home and neighborhood criteria.

Joseph Moore Properties will work with you in drafting an appropriate offer and will represent you when presenting it to the seller.

We identify available properties that meet the client’s criteria whether they are listed under Joseph Moore properties or not.

We screen property and home listings daily and therefore we will frequently alert you of homes that match your criteria.

We provide tenants (on request) with a personal concierge that they can deal with at all times, for all requests. Your lifestyle manager will learn your tastes and know exactly what you need, portraying our proactive nature.

We help tenants arrange their holidays, recommend and book restaurants both locally and internationally, source ticketing for the tickets for theater concerts and VIP events and advice clients on a range of lifestyle services.

We communicate with tenants the terms of conditions of selling and renting our properties.

We provide car rental services for tenants and plan perfect getaways. We do all this with the client taste in mind.

We have a 24 – hour emergency customer service line to handle any emergency request from organizing transport, finding 24 – hour medical services or last minute booking requests. Our specialist will always go the extra mile to assist the client in whatever way they can.

We provide our clients with information on schools, communities, churches, recreational facilities and restaurants, shopping malls night clubs and other related services they will need.

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How can Joseph Moore Properties help Homeowners?

As our client, you can benefit from our market knowledge because at Joseph Moore properties we use proactive & smart techniques to market properties to the highest bidder and get the highest price for your property.

We are insiders in the real estate market and this will benefit the seller

Joseph Moore Properties works with many people in the real estate transaction process; if you need any type of service Joseph Moore is readily available.

We personally refer you to proven service providers such as warranty inspectors, movers, carpenters, plumbers, insurance agencies, attorneys, movers and the like.

We help homeowners advertise their properties

With our hard working and dedicated staff we can reach potential buyers in matter of hours. Even if one’s property is taking too long to sell, we have the means of getting it on the market and selling it at a good price.

At Joseph Moore properties we offer property management services which includes a 24 hour emergency customer service support as well as housing keeping services.

We communicate with homeowners the terms and conditions for selling and renting your properties.

We communicate with homeowners frequently to inspect the property

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Why Use Joseph Moore Properties?

We are committed to providing the most professional and comprehensive real estate and lifestyle concierge services to our clients across the country.

We help buyers, sellers, landlords, and tenant achieve their real estate goals through the use of smart and proactive marketing techniques.

By maintaining a close relationship with lending institutions, we help buyers find the best possible type of financing they need. We also guide and support the seller throughout this process.

We strive for professional excellence at the highest standards possible.

We take a personal interest and pride in the success of our client’s property. We like to think of ourselves as an integral part of our client’s team and business.

We have an outstanding track record of working within predetermined time and budget. We know how precious time is and as such we loathe procrastination and laziness.

We are committed to our work; we always strive to provide professional services to the very best of our ability.

We give our clients a value for their money. We always give our clients the most affordable prices.

We offer our clients a full range of property inventory services that can save their time and protect their property, their investments or their budget.

Our lifestyle concierge service is tailored to meet each client’s needs. This is an ideal solution to the busy client. Our goal is to reduce our client’s stress, increase his productivity and allow him the freedom to spend precious time with his family, friends and pursue other things which may be of high priority to him.

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